Luxury Travel Designer for Australia, New Zealand, Africa, and Beyond

Are you looking for a meaningful, long-term career helping people plan their dream vacations to the South Pacific and Africa?

Down Under Endeavours and Africa Endeavours are looking to expand our sales team and are seeking a new Luxury Travel Designer.

Position summary
As a Luxury Travel Designer, you will be responsible for the design, pricing, and sale of hand-crafted itineraries that are tailored to meet, and exceed, our clients’ requirements and expectations.

Candidates must possess the following

• An outgoing personality, and must be comfortable in social settings and networking events
• Ability to interact, communicate, and negotiate effectively with clients, suppliers, and teammates
• Exceptional verbal and written communication skills
• Ability to self-motivate
• Meticulous attention to detail
• Excellent organizational skills and ability to multi-task
• Willingness to assist team members when needed
• Excellent time management and ability to guide a task to completion
• A desire to grow professionally and personally
• Ability to work in a dog-friendly, open-office team environment, or from a virtual office (remote work)
• A sense of humor

Responsibilities

• Design customized itineraries in consultation with clients and in coordination with the operations team
• Meet or exceed established annual and quarterly sales goals
• Grow and maintain a personal network of clients, i.e. book of business
• Maximize conversions by following up on quotes in an established timeframe
• Communicate and advocate product and price value in support of successful conversions
• Evaluate pricing received from our partners to ensure value to the client
• Confirm required services with our partners during the booking conversion process
• Ensure all clients’ booking details are complete and accurate
• Demonstrate competency of destination knowledge for the countries and destinations we sell
• Conduct pre-departure communication with clients (via a pre-trip call or zoom)
• Follow up with clients for post-travel feedback and resolve any outstanding issues to ensure clients’ satisfaction is met or exceeded
• International and domestic travel will be required to represent the company at industry events or educational (famil) trips

Skills and abilities

• Intermediate technical proficiency in Microsoft Office, with the ability to type around 50 wpm or better
• Ability to learn new systems like a web-based itinerary builder, CRM, financial, GDS (airline system), etc.
• Knowledge of world geography
• Knowledge of cultural issues and differences, and knowledge of world affairs

Education and experience

• Bachelor’s degree or equivalent preferred but not necessary
• A high school diploma is required
• Sales experience and customer service/client relationship management required
• Travel industry experience preferred
• Ability to read/write/speak in English required

Location

• It is preferred that you reside in or near our Chicago, Illinois location, but is not required
• Ability to work remotely and stay motivated and organized is a must

Special requirements

• Attendance may be required at evening and weekend events
• International travel may be required, often for a duration of more than a week at a time
• Must maintain a current, valid passport

Compensation

• Hourly rate during training
• After training, position will be commission based.
• 401K matching company contributions
• Travel stipend for the regions we sell

Perks

• Flexible Holidays and vacation / personal time off
• Ability to work remote or work from home
• Opportunity for international travel (even with a travel companion) at discounted rates

Term/length of employment

• We are only looking for people seeking a long-term career

To Apply

Please send your resume or cv to Corinne at info@downunderendeavours.com