Join Our Team

Luxury Travel Designer for Australia, New Zealand, Africa, and Beyond

Are you looking for a meaningful, long-term career helping people plan their dream vacations to the South Pacific and Africa?

Down Under Endeavours and Africa Endeavours are looking to expand our sales team and are seeking a new Luxury Travel Designer.

Position summary:
As a Luxury Travel Designer, you will be responsible for the design, pricing, and sale of hand-crafted itineraries that are tailored to meet, and exceed, our clients’ requirements and expectations.

Candidates must possess the following:

  • An outgoing personality, and must be comfortable in social settings and networking events
  • Ability to interact, communicate, and negotiate effectively with clients and suppliers
  • Exceptional verbal and written communication skills
  • Ability to self-motivate
  • Meticulous attention to detail
  • Excellent organizational skills and ability to multi task
  • Willingness to assist team members when needed
  • Excellent time management and ability to guide a task to completion
  • A desire to grow professionally and personally
  • Ability to work in a dog-friendly, open-office team environment

Responsibilities:

  • Design customized itineraries in consultation with clients and other travel agents
  • Meet or exceed established annual and quarterly sales goals
  • Grow and maintain a personal network of clients
  • Maximize conversions by following up on quotes in an established timeframe
  • Communicate and advocate product and price value in support of successful conversions
  • Evaluate pricing received from our partners to ensure value to the client
  • Confirm required services with our partners during the booking conversion process
  • Manage all financial aspects of bookings in our financial systems
  • Ensure all clients’ booking details are complete and accurate
  • Demonstrate competency of destination knowledge for the countries and destinations we sell
  • Coordinate and complete all final travel documents for clients
  • Follow up with clients for post-travel feedback and to resolve any outstanding issues to ensure clients’ satisfaction is met or exceeded
  • May be required to travel internationally and domestically to represent the company

Skills and abilities:

  • Intermediate technical proficiency in Microsoft Office, with the ability to type around 50 wpm or better
  • Ability to learn new systems like CRM, financial, GDS (airline system), etc.
  • Knowledge of world geography
  • Knowledge of cultural issues and differences, and knowledge of world affairs

Education and experience:

  • Bachelor’s degree or equivalent preferred but not necessary
  • Sales experience preferred but not necessary
  • Travel industry experience preferred but not necessary
  • High school diploma required
  • Ability to read/write/speak in English required

Location:
Must be based in or near Chicago, Illinois, and work in our River North office

Special requirements:

  • Attendance may be required at evening and weekend events
  • International travel may be required, sometimes for a duration of more than a week at a time
  • Must maintain a current, valid passport

Term/length of employment:
We are only looking for people seeking a long-term career.

Send resume to Shannon at sbradley@downunderendeavours.com by October 15, 2018