Frequently Asked Questions
There are many things to understand and know of in advance when planning a vacation overseas and to the far corners of the globe. Like when are penguins in season on Kangaroo Island and what is the best time to dive off of Lizard Island? Your personal travel consultant is available to answer every travel question you may have (even the smallest details) in preparation for your voyage.
How do I know the pricing of a package on your site for when I want to travel?
We need airfare, how do we find out how much this costs?
Do you off the 2for1 business class airfare?
Can I use frequent flyer miles for flights?
Do you process visas to enter the countries?
My passport expires in 5 months. Do I need a new passport before I travel?
We are postponing our honeymoon, and I want to change my name on my passport. When should I do this?
How many days do you need to visit Australia and New Zealand?
How do I know the pricing of a package on your site for when I want to travel?
Every vacation package is handcrafted. The sample on our site are given as a guideline to see what you could see and do. Here are some quick reference points:
1. Packages are priced as a range. Final trip cost will vary on the time of year you travel, if you choose a room on a higher floor for maximum views in Sydney, if you choose the private touring or downgrade to small group shared touring.
2. Hover over the pricing scale to see a very good ball park of what your land costs will be for the selected package. Airfare is additional.
3. We then take that template and use it as a guide to hand craft your vacation based on your budget and timeframe.
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We need airfare, how do we find out how much this costs?
Airfare has low, mid and peak seasons for pricing. Qantas offers Airpass system which can save you hundreds of dollars if booked correctly, for Australia and New Zealand. Ask us for a price quote for the time you are traveling. We are very likely able to find you a better deal.
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Do you off the 2for1 business class airfare?
Yes, we also have very competitive rates for Business class that sometimes work out even less than the AMEX 2for1 deal. Simply let us know your travel dates and we can quote several options for you.
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Can I use frequent flyer miles for flights?
Yes, we encourage you to use frequent flyer miles where you can. Please contact us first, so we can help assist you in which flights to secure. It is an important step to ensure no backtracking occurs and you make the most out of your miles.
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Do you process visas to enter the countries?
Yes, we will need a copy of your passport information page to process these. In some rare circumstances you will be referred to the Embassy for processing.
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My passport expires in 5 months. Do I need a new passport before I travel?
Yes, for any destination you travel to outside the USA or Canada, you need a minimum of 6 months validity past your date of return from your trip. If your flights have been purchase be sure your name matches your ticket to avoid problems at the airport.
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We are postponing our honeymoon, and I want to change my name on my passport. When should I do this?
Before we purchase your airline tickets. Your passport and airline tickets must match 100% including middle name. Some airlines charge a whole new ticket if names are wrong. It can be quite a costly error.
How many days do you need to visit Australia and New Zealand?
At a minimum we suggest 21 days to see three or four areas well. The breakout of days per country will depend on when you are traveling, what items are on your ‘must do’ list. We then hand craft your vacation to match.